User: Arvind Yadav, 42, Kanpur – a Hindi-speaking cricket lover with limited English proficiency.
The Challenge:
Arvind had tried using other betting platforms like BetZone and BetBarter, but their interfaces were only in English. Important messages, odds, and payment instructions were confusing for him. He made errors while placing bets and once lost ₹1,000 due to misreading odds.
“I was excited to bet, but half the time I didn’t understand what I was clicking. The terms were complicated, and I didn’t want to risk more money,” said Arvind.
The Playinmatch Solution:
Through a referral, Arvind discovered Playinmatch.net.in. Right from the start, he was greeted in Hindi via WhatsApp. The onboarding team explained every step in simple language and even sent voice notes when needed. The Playinmatch platform also provided regional support in languages like Telugu, Tamil, Punjabi, and Bengali, allowing users to communicate in their preferred language.
What Made a Difference for Arvind:
- Full WhatsApp support in Hindi
- Instructions and guides shared in local languages
- Easy understanding of odds, bonuses, and payout steps
- Confidence to place live bets without second-guessing
Outcome:
Arvind now bets daily using Playinmatch and even taught his brother how to use it—entirely in Hindi. His confidence grew, and he now engages in IPL, KPL, and international match betting without confusion.
“Playinmatch made betting simple for me by speaking my language. That matters more than any feature.”
